Director of Disability Accommodations & Support Services

Apply now Job no: 517665
Work type: Management (MPP)
Location: Channel Islands
Categories: MPP, Administrative, At-Will, Full Time, On-site (work in-person at business location)




Serves as a member of the Identity, Diversity, Equity, & Access (IDEA) leadership team and provides the Associate Vice President (AVP) with critical information and feedback on all core matters related to the success of DASS. Develops, implements, and assesses the vision, purpose, aims, objectives, and strategies for all programs and services within DASS. Develops the overall disability accommodations services’ planning, implementation, assessment, and quality improvement (PPIAQI Model) of the experience for students, with an emphasis on student development, satisfaction, and retention. Serves as the lead administrator, trainer, and consultant regarding DASS; develops and implements a series of ongoing workshops to assist students, faculty, and staff regarding the provision of reasonable accommodations to qualified students including those with mental health conditions.

Ensures compliance with Federal, State, and local laws as well as all CSU Executive Orders, Coded Memorandums, CI policies, procedures, and guidelines including but not limited to: California Fair Employment and Housing Act (FEHA), Government Code Section 12920 et seq., the Americans with Disabilities Act of 1990, as amended, (ADA) 42 U.S.C. 12101 et seq., and Sections 504 and 508 of the Rehabilitation Act of 1973, 29 U.S.C. Section 701 et seq. Coordinates student programs to ensure compliance with the ADA, Sections 503, 504, and 508 of the Rehabilitation Act of 1973 and other federal laws and regulations pertaining to persons with disabilities. Responsible for coordinating University policies and procedures (including drafting new as well as regularly reviewing and updating as needed) relating to students with disabilities, tracking University progress relating to its policies and procedures as well as state and federal laws relating to persons with disabilities, and providing consultative services to all University areas. Interacts with government agencies as needed; conducts investigations; draws conclusions and makes recommendations for action. Serves as liaison with external state and federal agencies.

Advises the AVP on complex and highly sensitive matters related to providing accommodations and support services to students with disabilities. Manages all programs and services provided by DASS including notetaking, testing, assistive technology, and alternative media services. Works closely with faculty and staff within the interactive process to ensure the University provides all required accommodations inside and outside the classroom. Works closely with Assistive Technology and Alternative Media staff to ensure equitable access to all electronic information and technology, including instructional materials in the classroom. Strategizes and implements best practices in the design, development, and oversight of disability accommodations and educational awareness programs. Assists the AVP with developing and implementing a strong student-centered philosophy within DASS and ROI.

Serves as a member of the CARE team.

Executes the preparation, planning, allocation, and management of financial resources for DASS. Monitors and reports the financial state of the department monthly by providing detail of expenditures, projections, and challenges. Executes the preparation, planning, allocation, and management of staff resources. Trains, supervises, and evaluates all staff including student assistants within DASS. Assists the ADA Coordinator, Human Resources, Faculty Affairs, and Facilities Services as needed in the planning, design, and implementation of ADA services. Provides consultation as needed to the University community regarding ADA compliance, particularly in high risk and emergency situations related to student welfare. Prepares annual reports and other reports requested for DASS. Provides campus-wide ADA training as it relates to providing student access. Works collaboratively with campus departments, including Facilities Services, Dean of Students office, Public Safety, Student Conduct, and Housing & Residential Education regarding ADA compliance. Provides counseling and guidance to assist qualified students with disabilities in their transition and adjustment to the University. Reviews disability documentation and determines appropriate accommodations in the classroom and for other campus activities.

Assists the AVP with the creation and assessment of the IDEA Business Continuity Plan, Emergency Operations Plan, and Resource Allocation and Management Plan. Serves on division and university committees as directed by the AVP (e.g., Emergency Preparedness Team, student success programing, Disability Awareness Week Planning, and Commencement Planning Committee, etc.). Assists with the strategic planning process, the overall assessment, and quality improvement of all IDEA programs and services. Assists the AVP with leadership and facilitation of the area’s staff orientation, leadership retreats, on-going training, and development of all IDEA personnel. Assists the AVP in strategizing long-range personnel plans based upon enrollment projections, anticipated revenue, and the strategic plans. Performs additional related duties as assigned.


Education: Master’s degree in social work, counseling, disability services, student affairs, higher education, or related field required. Juris Doctorate or other field-related doctoral degree strongly preferred.

Experience: At least five years of progressive experience in disability support services, policy compliance, or related field required. Experience with and thorough understanding of various disability regulations within an education setting required. Ten years of field-related leadership experience may be substituted for a master’s degree.

Knowledge/Skills: Demonstrated experience training and educating stakeholders about disability accommodations, best practices, and compliance. Outstanding communications skills, including written, verbal, and interpersonal. Demonstrated commitment to diversity, equity, and inclusion and a passion for serving the diverse student population of CSUCI. Thoughtful and consistent supervisory skills including evaluating and mentoring professional and paraprofessional staff. Excellent organizational skills, with high attention to detail and accountability. Knowledge of various assessments and diagnostic tools used to determine accommodation needs and the ability to interpret the results of the assessments is required. Knowledge of National, State, and local laws related to providing disability accommodation and support services including FERPA is strongly preferred.

Preferred Qualifications:

Experience with mediation, negotiation, and dispute resolution. Experience providing disability support services in higher education. Understanding of the various technologies employed in disability support. Experience managing budgets. Evidence of innovation. Assessment experience.

Takes an active role in helping to embed the values of diversity, equity, and inclusion in all aspects of University work, in every division, and participate at least once annually in professional and/or leadership development opportunities that will contribute to campus efforts to advance racial and social justice in and through education at CSUCI and beyond.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017, as a condition of employment.


Hiring Range:  $9,584 -$9,917 per month

Advertised: Pacific Standard Time
Applications close:

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California State University Channel Islands is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Should you require a reasonable accommodation in the application and/or interview process, please contact Human Resources Programs (805) 437-8490.

Contact Us

For assistance regarding the employment application or website, please contact:

Faculty Employment: Academic Personnel at (805) 437-8455 (8-5 M-F PST) or email.
Staff Employment: Human Resources (805) 437-8490 (8-5 M-F PST) or visit the HR Service Desk

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