Director of Basic Needs

Apply now Job no: 538723
Work type: Management (MPP)
Location: Channel Islands
Categories: MPP, Administrative, At-Will, Full Time, On-site (work in-person at business location)

Division of Student Affairs



Develops, implements, and assesses the vision, purpose, aims, objectives, and strategies for all programs and services within the BNP. Plans, implements, assesses, and improves the overall BNP experience for students, faculty, and staff with an emphasis on student development, support, satisfaction, and retention. Researches, strategizes, and implements best practices in the design, development, and operations of BNP. Provides workshops and trainings to assist students, faculty, and staff relative to BNP and student well-being. Ensures BNP complies with relevant federal, state, and local laws as well as any CSU Executive Orders and CSUCI policies, procedures, and guidelines. Established the annual operating budget and implements budget and procurement procedures for the department. Works collaboratively with staff that provide support and/or oversight over the areas of the Dolphin Pantry, Emergency Funding, hot meals program, gift card programs, CalFresh Outreach, Homelessness Prevention, and Emergency Housing. Develops procedures to support the sustainability of the Basic Needs Program. Provides oversight for planning and implementation of BNP events including CalFresh Outreach Week, Hunger and Homelessness Awareness week, etc.. Oversees implementation and provides reporting data/deliverables for BNP to divisional leadership, the CSU Chancellor’s Office, and state agencies. Provides case management to students experiencing various basic needs insecurities and assists in addressing those insecurities.

Prepares, plans, allocates, and manages staff resources for BNP. Responsible for selection, training, direction, evaluation, and supervision of the BNP staff. Works with the Coordinator of Basic Needs and Basic Needs Case Manager in training, supervising, and evaluating all student assistants within BNP. Supports BNP staff with event design and implementation. Develops and implements a marketing plan in support of BNP with BNP staff. Leads and facilitates staff orientation, leadership retreats, and trainings. Maintains existing community-based partnerships with Food Share, Continuum of Care, and other programs and services. Establishes new partnerships with community based organizations seeking to support basic needs insecurities.

Develops, implements, and assesses the vision, purpose, aims, objectives, and strategies for foster youth initiatives including the Dolphin Guardian Scholars program. Ensures foster youth initiatives comply with relevant federal, state, and local laws as well as any CSU Executive Orders and CSUCI policies, procedures, and guidelines. Establishes and maintains community and campus partnerships that provide resources, support, and services for students who are foster youth, displaced or homeless, have experienced adoption or kinship/guardianship care, and who have been identified as part of the Dolphin Guardian Scholars program. Supervises a Foster Youth Initiatives Coordinator who provides direct case management and referrals for a cohort of Dolphin Guardian Scholars students. Oversees implementation and provides reporting data/deliverables for Foster Youth Initiatives. Monitors enrollment, student success markers, academic standing, and leverages the campus wide resources to encourage the development of support strategies as they pertain to Dolphin Guardian Scholars students. Celebrates the success of Dolphin Guardian Scholars students by planning and hosting a year-end graduation reception. Develops and implements a marketing plan in support of Foster Youth Initiatives with Foster Youth Initiatives staff. Strategically plans and implements an annual operating budget for foster youth initiatives.

Serves on various campus wide committees, and may serve on the Campus Access, Retention & Equity (CARE) Team and/or conduct outreach to students on behalf of the CARE Team. Works closely with Financial Aid and Scholarships, Wellness, Promotion and Education, Student Business Services, Advancement, faculty, and other campus partners. Carries out and supports special projects as a member of the Student Wellness leadership team. May provide support to CARE on an as needed basis. Performs other related duties as assigned.


Education: Master's degree in health education, public health, health sciences, social work, higher education, or a related field is required.

Experience: At least four years of progressively responsible professional experience in a related area required. Two years of management or supervisory experience, or any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved is required. Experience in a university setting is required. Experience with case management and grant management preferred. Must obtain ServSafe Certification within the first 90 days of hire.

Other Knowledge/Skills: Excellent interpersonal skills including the ability to develop rapport with a diverse student, staff, and faculty population. Ability to present comprehensive information to management, faculty, staff, and student groups. Knowledge of budgeting and forecasting for purposes of assisting in the development of a student affairs organization. The ability to build teams and support a positive working environment. Knowledge of CalFresh/SNAP program. Proficiency in the use of computers, including appropriate software. Ability to communicate effectively both verbally and in writing.

Takes an active role in helping to embed the values of diversity, equity, and inclusion in all aspects of University work, in every division, and participate at least once annually in professional and/or leadership development opportunities that will contribute to campus efforts to advance racial and social justice in and through education at CSUCI and beyond.

The person holding this position is considered a Campus Security Authority as defined by the Jeanne Clery Campus Security Act and must provide reports regarding Clery crimes about which they become aware to the designated campus authority.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

If invited to campus for an interview, consideration may be given for travel expenses and reimbursement.

Hiring Range: $6,500 - $7,417 per month

Advertised: Pacific Daylight Time
Applications close:

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California State University Channel Islands is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Should you require a reasonable accommodation in the application and/or interview process, please contact Human Resources Programs (805) 437-8490.

Contact Us

For assistance regarding the employment application or website, please contact:

Faculty Employment: Academic Personnel at (805) 437-8455 (8-5 M-F PST) or email.
Staff Employment: Human Resources (805) 437-8490 (8-5 M-F PST) or visit the HR Service Desk

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