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Project Manager

Apply now Job no: 506406
Work type: Staff
Location: Channel Islands
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Information Technology Services

Information Technology Consultant - Career


Manage and coordinate project activities that cross and integrate between campus divisions including but not limited to quality initiatives, business process improvement and/or change projects, information technology projects, and campus collaborative initiatives. The Project Manager will directly lead the development of and manage the execution of plans, schedules, budget, communication, status reports, and deliverables for multiple projects; ensure project tasks, timelines, scope, and resources are properly maintained, and provide general oversight and leadership to project teams comprised of Information Technology Services (ITS) staff, campus administrative staff, faculty and students, vendors, consultants, and external agencies for the successful execution of project activities. This includes resolving conflicting priorities in project scope and schedule, tracking performance against objectives, developing corrective strategies when exceptions occur, and contingency planning and execution. Additionally, will provide change management plans, processes, and tools to support CSUCI change initiatives. Serves as a liaison between technical teams, departments, management, campus staff, and faculty and must have organizational, communication, and leadership skills and expertise with project management principles. Must demonstrate professionalism in all situations and create high functioning and successful project teams. Additionally, must have a positive attitude, be proactive, organized, and bring focus to a wide range of project tasks to achieve objectives. In the matrix-managed work environment, work closely with, and at times take direction from, managers that the incumbent does not directly report to. As a member of the Project Management Office, participates in the PMO commitment to increase the overall project management competency within the CSUCI by providing project management support, mentoring, and training to CSU staff at campus. Assists in the development and implementation of the project management methodology, including standards, practices, templates, and tools to be utilized on CSU projects. Upon request, the Project Manager provides project management support to CSUCI committees, steering committees, focus groups.

Responsibilities under the general direction of Interim Assistant Director of IT Strategy, Project Manager will:
• Develop and implement project strategies that align with the CSUCI mission through communication and collaboration with project stakeholders.
• Establish, manage, and collaborate with technical, functional, and academic project teams comprised of ITS staff, directors, managers, project leads, analysts, application and data warehouse developers, web designers, DBAs, technical and support personnel, business managers, business analysts, users groups, functional experts, outside contractors and vendors; functional business teams comprised of Chancellor's Office and campus-based employees, staff, faculty, and students.
• Develop preliminary and detailed work effort estimates; develop and maintain the Project Scope Document, the Work Breakdown Structure (WBS), the detailed Project Schedule, and Communications and Change Management Strategy and Plan and Risk Management Plan.
• Conduct project risk assessments and contingency plan execution; develop and implement change management strategies and plans; schedule & lead project status meetings; document and track meeting action items, decisions, and issues; escalate issues as appropriate; communicate project goals, objectives, issues, and status; track and control project tasks and milestones; contribute to continual process improvements by soliciting feedback from project stakeholders, capturing lessons learned and implementing solutions; contribute to business process improvement efforts; coordinate and maintain close contact with management for escalating decisions, resource assignments, recommending and implementing procedural changes; coordinate activities with project leads and other functional and technical staff from the Chancellor's Office and campuses, external agencies and other staff throughout the CSU.

• Develop Post Implementation Review Reports as required.
• Develop high-level and detailed project plans, including contingency strategies and project schedule, communication, issues, change, acceptance, and quality management plans.
• Develop project risk management plans, including contingency planning, conduct project risk assessments, and contingency plan execution.
• Assist with Project Portfolio management and processing of new project requests. • Develop and implement change management strategies and plans.
• Communicate project goals, objectives, issues, and status.
• Track and control project tasks and milestones.
• Contribute to continual process improvements by soliciting feedback from project stakeholders, capturing lessons learned, and implementing solutions.
• Coordinate and maintain close contact with management for escalating decisions, resource assignments, recommending and implementing procedural changes.
• Coordinate activities with project leads, other division’s functional and technical staff, staff from the Chancellor's Office, and external agencies.
• Provide support to various CSUCI and project advisory and steering committees.
• Maintain contact with outside consultants, vendors, the data center, and regular interaction with other application software clients, service providers, and professional associations.
• Coordinate the recommendation, development, implementation, and maintenance of CSUCI business processes and procedures.
• Assist in developing, implementing, and maintaining the PMO portfolio and project management methodology, including standards, practices, templates, and tools to be utilized on PMO projects.
• Undertake special projects and assignments as directed.
• Assist with the project management and change management training and mentoring of CSUCI staff.


This Position Requires Qualifications
• Bachelor's degree required (in relevant discipline)
• 4 + years of information technology project management experience required.
• PMP certification (if not PMP certified, willing to obtain certification within one year) The Project Manager should demonstrate the following required skills and competencies:
• Strategic thinking to capture, analyze project requirements, create foundational project documents (charter, communication plan, project Scope, requirements document), develop contingency plans, and analyze impacts of changes to the project scope, budget, and timeline.
• Excellent communication skills to communicate to all levels within the organization; will present project updates to executive leaders, steering committees, user groups, etc.
• Detail-oriented to capture, track, and escalate project tasks, issues, risks, and status.
• Able to lead teams in a collaborative style by gathering input from stakeholders through active listening and respect of opinions and establishing trust.
• Able to facilitate complex discussions with varying opinions arriving at agreeable solutions/decisions via compromise.
• Adaptability and flexibility to quickly change course and priorities as needed.
• Problem-solving to get to the root cause of an issue and implement corrective actions.
• Awareness of cultural and political climate to facilitate discussions and craft appropriate messages.
• Demonstrated ability to create detailed, meaningful project documentation and user-friendly training curriculum and materials.
• Demonstrated ability to evaluate major software purchases.

• Working knowledge of a wide range of existing and emerging information technology models, standards, technologies and tools, including PMI Project Life Cycle, SDLC, web (HTML), accessibility (WCAG2, Section 508), and information security.
• Experience with facilitating communication using social media and mobile channels preferred.
• Detailed, functional knowledge of document imaging, document management and paperless workflow systems preferred. Experience with business process analysis preferred.

Preferred Qualifications:
• Higher education experience preferred.
• Change management experience preferred.
• Higher education project management experience preferred.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

Hiring Range:  $7,084 - $7,500 per month

Advertised: Pacific Daylight Time
Applications close:

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California State University Channel Islands is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Should you require a reasonable accommodation in the application and/or interview process, please contact Human Resources Programs (805) 437-8490.

Contact Us

For assistance regarding the employment application or website, please contact:

Faculty Employment: Academic Personnel at (805) 437-8455 (8-5 M-F PST) or email.
Staff Employment: Human Resources (805) 437-8490 (8-5 M-F PST) or visit the HR Service Desk

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