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Coordinator of Admissions

Apply now Job no: 514629
Work type: Staff
Location: Channel Islands
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Admissions and Recruitment

Student Services Professional III


In conjunction with the Associate Director of Admissions & Recruitment, this position coordinates admissions as it pertains to the following, including but not limited to, admission & evaluation of eligibility, student communication plans, and admission exceptions in accordance with state, federal, and CSU regulations.  In addition to processing and evaluating applicants, will monitor the flow of applicant files throughout the admissions process to ensure completeness, accuracy and timeliness of all operational functions.  Works with the Associate Director of Admissions & Recruitment in the distribution of daily work assignments and assist in managing the application and admission process, which includes updating faculty, staff, counselors, prospective students, and the general public about application filing periods, admission policies, procedures, deadlines, and admission requirements.  Make recommendations, plans and approaches to help improve upon processes.   Position coordinates training of all admissions and recruitment staff, assists in prioritizing work assignments and determining daily work tasks.  This includes the use of PeopleSoft/CMS, Assist, College Source/TES, WebADMT as it pertains to application review processes.  Coordinate training and review of admission evaluation processes with other departments/across divisions, including but not limited to, Educational Opportunity Program, Extended University, School of Education, Registrar Office, and International Programs.  Serve as the lead contact for e-Verify for Associate Degree in Transfer (ADT) and related student information systems; research and recommend updates to on-line transfer student inventory for ADT processing and reporting to the Chancellor's office.  Attends meetings related to CMS Admissions Module; in addition to working closely with Student Systems Admissions Analyst. Assist with any testing of system upgrades, new programming features, maintenance packs, etc.  Responsible for term set up within PeopleSoft system for every evaluation term, (e.g. checklist processor, check list item definitions, deadline dates, etc.),  Must acquire knowledge of campus curriculum requirements for majors, minors, terminal degrees, and special program designations; identification and determination of problems in the evaluation process; preparation of progress reports to inform supervisor of project status and deviation from production goals; instructional guidance and training of other admissions and recruitment staff to maintain expected levels of productivity and quality; and on-going analysis of appropriate tools and technology to maximize efficiency and output in the evaluations process. Respond to inquiries from applicants, prospective students, counselors, and parents via email, phone, in person, online.  Utilizing professional judgement, counseling, guidance, where precedence may not exist, assist in the resolution of specific cases prior to reaching the Associate Director.  Work with the Associate Director of Admissions & Recruitment in ensuring that all documentation, business process guides, and procedure guides necessary for evaluation are updated.  Assist when necessary in response to Chancellor’s Office reporting (e.g. ERS, Admission Audits) and assist in the maintenance and set up of Cal State Apply application for every term.  When necessary, will provide training to other units related to Cal State Apply.  Utilizes PeopleSoft Database system for data entry and generating queries necessary for admission processing and providing reports to the Associate Director.  When necessary, provide guidance related to residency questions, in collaboration with the Registrar Office.  Work closely with the Associate Director & Senior Coordinator of Admissions & Recruitment Communication to ensure communication, publications, and website are updated for appropriate tone and messaging for students.  Represents the admissions office on committees, at operational meetings, at conferences with the Associate Director of Admissions & Recruitment or serves as the point person for admissions when the Associate Director is not available. Represents the CSU and CSUCI at programs and events for prospective students, parents, counselors, educators and community members.  Assists with the planning and implementation of other related programs and events as well as the development and editing of admissions and recruitment materials. Performs additional related duties as assigned.


Required qualifications: Equivalent to graduation from a four-year accredited college or university in a related field.  Candidates should have the equivalent of three years of progressively responsible professional student services work experience.  A master’s degree in in a job-related field may be substituted for one year of experience.  Incumbent should have a thorough knowledge of the principles of individual and group behavior.  Thorough knowledge of admission policies and procedures related to Title V Education Code, California Administrative Code, the California State University Office of the Chancellor’s Office Executive Orders, and the University.  Candidate should possess excellent verbal and written communication skills and a general knowledge of individual counseling techniques; Ability to rapidly acquire knowledge quickly of CSU guidelines and regulations for accepting applications and processing admissions decisions is required.  Incumbent should have the ability to work with multicultural and diverse populations, collaborate and maintain good working relationships across multiple departments and across Divisions.  Ability to process, analyze complex situations and adopt effective courses of action pending the situation, including matters that could be argumentative or sensitive nature; advise students individually and in groups on complex student‑related matters; and carry out a variety of professionally complex assignments without detailed instructions.  Position will require considerable administrative planning to develop creative solutions which integrate approaches across organizational/departmental lines.  Incumbent will need to use judgment to select and interpret available guidelines and precedents, and to adapt or create approaches and procedures to fit specific situations. Incumbents make decisions in individual cases to resolve problems where guidelines and precedents do not exist; independently determine approaches and techniques to utilize in advisement situations, and within established parameters, independently determine campus services and other resources to be provided individuals or groups of students; and recommend changes on varied matters both within and outside the area of specific assignment.  The candidate should be computer literate and have the ability to adapt to new technology/software.  The candidate must be able to develop and maintain cooperative working relationships with students, faculty, administrators, and staff, and rapidly acquire a general knowledge of the overall operation, functions and programs of CSUCI.  The candidate must be able to work on projects both individually and as a member of a group.  In addition, ability to work flexible hours that includes evenings, some weekends, and some travel. Ability to present clear and concise information both orally and in written form. Desired qualifications include knowledge of student information systems (e.g. Peoplesoft), previous experience with California State University admissions, and previous experience in a higher education admission office or other related higher education office. 

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU.  Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Hiring Range:  $4,691 - 4,780 per month

Advertised: Pacific Daylight Time
Applications close:

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California State University Channel Islands is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Should you require a reasonable accommodation in the application and/or interview process, please contact Human Resources Programs (805) 437-8490.

Contact Us

For assistance regarding the employment application or website, please contact:

Faculty Employment: Academic Personnel at (805) 437-8455 (8-5 M-F PST) or email.
Staff Employment: Human Resources (805) 437-8490 (8-5 M-F PST) or visit the HR Service Desk

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