Data Manager & Research Analyst

Apply now Job no: 521362
Work type: Staff
Location: Channel Islands
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Office of the President

Associate, Academic and Institutional Studies II


Primarily deploys SQL, Transact-SQL, stored procedures, SSIS, APIs, and related applications to automate, organize, extract, compile, archive, and transmit enrollment, academic, and other data from PeopleSoft, the data warehouse, and other data sources. Vets data integrity; constructs, uploads, maintains, and documents all IR data tables. Analyzes and reports university statistics and required data files to the CSU Chancellor's Office and other external constituents and maintain relationships to ensure data integrity and usefulness. Serves as the Tableau server administrator with responsibility for Institutional Research data management and analysis, Tableau server and dashboard maintenance, and ad hoc analytical studies as assigned.

Institutional Research Data Management and Analysis:

Creates and maintains IR data tables, IR warehouse data elements, and application programs critical for use in the groups' reporting, assessment, planning, and analytical functions. Authors, edits, indexes, and maintains the IR data warehouse. Manages updates and patches to the software/programming (SQL). Trains IR staff on SQL procedures. Develops and documents data warehouse update and edit procedures and investigates and resolves data discrepancies. Integrates data from multiple sources (ERS, Census, APDB, PeopleSoft, EAB, etc.) and collaborates with ITS and other campus data analysts as necessary to coordinate new data as needed. Integrates Tableau, Excel, Microsoft BI, Pyramid, and related business intelligence and data visualization applications into data models. Develops and maintains documentation on existing IR data and their storage, location, and access procedures. Ensures data is secure following FERPA and other relevant laws.

Oversees the definition of data elements across all IR database tables; develops and maintains IR data element dictionaries (Cookbook) for official campus analytical/planning files; and works with campus partners to identify and resolve discrepancies in data elements and their definitions across the system (data integrity). Coordinates with ITS to maintain IR data elements within the campuswide data warehouse. Works closely with the CSU Chancellor's Office data and analytics professionals to align system and campus data and definitions.

Institutional Research Reporting:

As a key member of the team that is the official data reporting office for the University and reports data internally and externally, assists staff in validating and analyzing IR data and analytical reports for the B-P files, Common Data Set, the Integrated Post-secondary Education Data System (IPEDS), the Voluntary System of Accountability (VSA), the Student Achievement Measure (SAM), Chancellor's Office reports, college ranking reports, and other local, state and federal regulatory needs.

Tableau Server Administrator:

Functions as the Tableau server administrator for the university and is responsible for performing server maintenance, monitoring server performance and usage, managing dashboards, users, and groups on the server, and advising on Tableau dashboard best practices.

Ad Hoc Planning and Analytical Studies:

Provides ad hoc analytical support, as requested by the Director, on important matters affecting the University. This may include, for example, studies such as: Enrollment studies, Undergraduate and graduate time-to­degree studies, Undergraduate and graduate retention studies, profiles of students on academic probation, classroom and related utilization studies, faculty turnover and demand studies, and projections of faculty, staff, and student headcounts.


Graduation from a four-year university and four years of related experience. Graduate-level study in the computer sciences, social sciences, economics, mathematics, statistics, public/business administration, or engineering is preferred. Achievement of the rank of Associate Professor or higher in a four-year college or university setting and demonstrated experience in related research or special study work may be substituted for the four years of experience.

Demonstrated knowledge of data and file structures, relational database systems, operational systems, and communication interfaces. Demonstrated proficiency in SQL Server, Oracle/PeopleSoft Campus Solutions, or similar relational database access/extraction/query processes. Demonstrated expertise in extracting, processing, integrating, analyzing, and interpreting data from multiple sources. Demonstrated knowledge of statistical and/or research databases, data warehousing, data visualization (Tableau), and dashboard development. Ability to undertake administrative studies and data management/planning of considerable scope and complexity; requiring initiative, independent thinking, and teamwork.

General knowledge of research techniques, including the planning of studies and investigations, and determining variables of interest. Knowledge of data security practices and applicable laws. Working knowledge of statistical principles and procedures, including methods of collecting statistical data, simple correlation methods, sampling techniques, and statistical testing is preferred. Prior knowledge of the data collected by institutions of higher education is preferred. Possess a strong customer service orientation, attention to detail, initiative, and the ability to adapt to change in an environment of rapid growth with a positive attitude. Enthusiastic about data management, preparation, analysis, and presentation. Ability to collegially interface with academic staff and to provide data deliverables within tight time frames.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

This position is eligible to participate in the telecommute program.  Approval should come from the department administrator and reviewed every six months, as the business needs may change at any given time.

Hiring Salary: $5,700 - $7,500 per month

Advertised: Pacific Standard Time
Applications close:

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California State University Channel Islands is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Should you require a reasonable accommodation in the application and/or interview process, please contact Human Resources Programs (805) 437-8490.

Contact Us

For assistance regarding the employment application or website, please contact:

Faculty Employment: Academic Personnel at (805) 437-8455 (8-5 M-F PST) or email.
Staff Employment: Human Resources (805) 437-8490 (8-5 M-F PST) or visit the HR Service Desk

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