Division of Academic Affairs
Academic Support Coordinator II
***Temporary position through 9/30/2023. Position may be renewed annually through 9/30/2027.***
This is a grant supported position subject to annual renewal of grant funds- no permanent appointment will be reached from this position.
RESPONSIBILITIES & DUTIES:
Supports Caminos Grant, Counseling & School Psychology programs, and Program Faculty
Uses program knowledge to assist in the recruitment, orientation, and retention of program students, including support for student orientations and information sessions. Assists Department Chair, Caminos Grant staff, and Program Coordinators in developing and implementing student recruitment and retention strategies. Fulfills data requests on program student progress. Provides general support to the program, including, but not limited to room reservations, parking pass requests, submitting catering orders, expense claims, minute taking, etc. Places orders for program-specific office supplies and promotional items and keeps inventory of office items. Gathers information, publishes, and distributes monthly program newsletter. Maintains program resources, creating and maintaining a system for resource check-out by students. Engages in data input and data tracking, contact management (field site, partners, alumni, etc.), and outreach.
Communication and Partnerships
Communicates with partnership sites & agencies on behalf of the department and programs. In collaboration with program and grant staff communicates with students about admissions, field placements, course enrollments, program policies, etc. Maintains communication with program faculty and takes minutes for program meetings. Provides support for service learning and field experiences in the Counseling, School Psychology and PPS programs. Processes, tracks, and records all supporting documents for required fieldwork clearances (fingerprints and T.B.). Creates and maintains database of field and partner sites (site, cooperating teachers, course-related information, etc.). Communicates effectively with other departments on campus such as Purchasing, Registrar, Student Business Services, Admissions, Financial Aid, etc.
Coordinates and Supports ‘Caminos’ Grant Activities
Works closely with department, Caminos Grant staff, and program faculty to coordinate grant-related activities. Assists program faculty with coordinating grant expenditures, data collection, data tracking, and required data reports.
Other related program or grant duties as assigned.
REQUIREMENTS OF POSITION:
Minimum of three years in a progressively responsible administrative support capacity preferably in an academic setting. Preferred experience includes a four-year bachelor’s degree, experience working in a college setting, bilingual or multilingual, and familiarity with PeopleSoft software. Also preferred is experience in the field of counseling and school psychology in either (or both) K-12 education or higher education educator preparation.
Ability to learn basic university structure and procedures. Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and capable of entering and reading data. Must have excellent customer service, interpersonal, written, and verbal communication skills to communicate effectively with a diverse population of students, faculty, and staff while maintaining confidentiality. Ability to compose professional English language communications using correct oral and written grammar. Ability to work in a fast-paced environment and prioritize projects in an efficient manner. Capable of maintaining composure with high volumes of phone calls, emails, and in person inquiries. Must be proactive and able to work with minimal supervision. Ability to independently coordinate and complete multiple work unit priorities and projects. Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
Hiring Salary: $3,681 - $4,100 per month
