School of Education Recruitment & Admissions Counselor

Apply now Job no: 535315
Work type: Staff
Location: Channel Islands
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)

School of Education
Student Services Professional III
*** Temporary Position ***

Recruits prospective graduate/post-baccalaureate students and evaluates admission and enrollment requirements for applicants and admitted students.

Recruitment-Related Functions (50%)

Independently develops and executes a comprehensive recruitment plan for the School of Education for graduate/post-baccalaureate students in partnerships with the SOE Dean, SOE colleagues, and University Admissions. Initiates visits at community colleges, schools, school districts, community-based organizations, and regional/national college fairs and advises a diverse slate of prospective students on admission and enrollment requirements. Participates in the organization and delivery of on-campus recruitment programs such as information sessions for prospective students and their supporters. Advises and counsels prospective undergraduate and graduate students and their supporters via email, telephone, and in-office consultations, providing clear and concise explanations to complex admission requirements, enrollment processes, and application procedures. Aids prospective students who are not regularly admissible to the University in developing a plan to attain their educational goals. Collaborates with on- and off-campus partners to disseminate admissions information, including updating community college and university counselors about campus programs and enrollment data. Represents the California State University (CSU) system through making various presentations to the general public including but not limited to application workshops, educational opportunities, and support services. Attends periodic professional development training and meetings sponsored by related organizations and the CSU and actively participates in unit meeting and planning retreats.

Admission and Enrollment Evaluation Functions (50%)

Applies knowledge and complex data analysis of student records including transcripts, test scores, and other official documents to determine provisional and final admissibility in accordance with established criteria and procedures. Makes appropriate recommendations and decisions by gathering and analyzing data, logical reasoning, and drawing valid conclusions as to whether an applicant or admitted student meets or continues to meet admission and enrollment requirements. Interprets and applies rules and regulations with autonomy to accomplish admissions and recruitment goals. Utilizes e-communication and social media tools to enhance CSUCI’s profile in the broader community and engages students in live chats. Utilizes technology including but not limited to PeopleSoft Student Information System, WebADMT Application system, and CRM communication tool. Collaborates with other SOE staff to assist students in successfully navigating the admission and enrollment process. Assists in the development and editing of communications and systems that facilitate a simpler and more streamlined admissions and enrollment process. Responds to a high volume of inquiries (via email, phone, in person, etc.) explaining admissions decisions, policies, and procedures. Advises rescinded students on the appeals process, participates in the committee to review appeals, and communicates the outcome of those appeals. Calls and emails students to follow up on incomplete admission files and to remind them of deadlines. Assists in training and providing direction to student assistants who respond to inquiries about the admissions and enrollment process. Serves as a resource for prospective students, applicants, high school and community college counselors, faculty, staff, administrators, and general public. Collaborates with the credential counselors once students are matriculated to ensure a seamless support system for School of Education students.

Assists with other admissions and recruitment related functions and other duties as assigned.


Equivalent to graduation from a four-year accredited college or university in a related field such as education, behavioral sciences, public or business administration with the equivalent of three years of progressively responsible professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Working knowledge of the practices, procedures, and activities of student recruitment. Experience creating and fostering positive working relationships with administrators, faculty, staff, students, student organizations, public and private agencies. Fundamental written and oral communication skills including a sound foundation in grammar, spelling, and punctuation, and basic arithmetic calculations. Ability to implement standard office procedures, operate office technology systems, and typing/keyboard skills. Ability to lift a minimum of 20 pounds (primarily in the form of recruitment materials). Experience in evaluating admissions files and accurately determining admission. Creating presentations using related software. Familiarity with office-related software used for word processing and creating spreadsheets. Possess a valid driver’s license and reliable vehicle for transportation. Available to work frequent evenings and weekends and to travel overnight on business trips with advanced notice when possible.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Hiring Range:  $5,276 - $5,417 per month

Advertised: Pacific Standard Time
Applications close:

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California State University Channel Islands is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Should you require a reasonable accommodation in the application and/or interview process, please contact Human Resources Programs (805) 437-8490.

Contact Us

For assistance regarding the employment application or website, please contact:

Faculty Employment: Academic Personnel at (805) 437-8455 (8-5 M-F PST) or email.
Staff Employment: Human Resources (805) 437-8490 (8-5 M-F PST) or visit the HR Service Desk

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