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CSU Channel Islands is transitioning to a new online application system. To view and apply for jobs posted prior to July 21, 2021, please visit: Faculty Jobs | Staff Jobs

COVID-19 Compliance Coordinator

Apply now Job no: 519013
Work type: Staff
Location: Channel Islands
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Temporary, Full Time, Safety

Environmental Health & Safety
Administrative Support Coordinator II
*** Temporary Position with an anticipated end date of January 31, 2023.  ***
Interviews individuals with advanced or complex cases for the infectious disease COVID-19, to obtain information regarding symptom
history and onset, basic demographics, underlying health conditions, treatments received, recent activities, and potential exposure to other individuals in close contact to the patient. Provides information regarding self-isolation, quarantine, daily symptom monitoring, and access to testing; provide information to individuals about community resources and up-to-date public health information regarding disease control and prevention. Actively listens to individuals and addresses concerns regarding health and safety with empathy and
sensitivity; communicates effectively with individuals across varying backgrounds and cultures. Tracks daily and weekly progress for the
team against target goals including cases contacted successfully. Provides thorough investigation and documentation for closure of case
and contact follow-up activities. Enters data and maintains records and statistical information, utilizing proprietary databases in compliance with all University, local, state, and federal regulations. Ensures completion of role-specific knowledge and skill-based training courses, familiarity and proficiency with relevant guidance and scripts for interactions with contacts, as well as surveillance and data management systems. Required to follow all designated scripts and comply with policies and procedures regarding confidentiality and data security for the handling of sensitive information and protected health information. Collaborates in the collection, analysis, and evaluation of process and outcome measures related to case investigation and contact tracing activities and related program objectives. Conducts routine report generation and review of performance measures. Identifies new and revised work procedures with potential for improving operating efficiency. Monitors quality improvement activities, providing feedback and training to redirect or realign priorities or resources as deemed necessary to achieve objectives. Maintains open communication and works collaboratively with counterparts or liaisons to maximize opportunities for disease intervention and to further other mutual goals. Supports COVID-19 testing program and overall University Infectious Disease protocols and responsibilities.
Performs other job-related duties as assigned.
Bachelor's degree preferred; at least 1 year of experience related to health or medical services. Completed degree(s) from an accredited
institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Strong verbal
and written communication skills, including active listening and emotional intelligence. Ability to interact in a non-judgmental manner with culturally diverse populations and persons experiencing a wide range of social conditions. Critical thinking and problem-solving skills, and the ability to use sound judgment when responding to client issues and concerns. Proficiency with MS Office 365 (i.e., outlook, word,
PowerPoint, excel). Ability to compile, analyze and present data for various audiences. Ability to read and write in English. Ability to adapt
to changing environments and give and receive constructive feedback. Ability to identify performance challenges and appropriate solutions.
Ability to use discretion, maintain confidentiality and ethical conduct. Ability to work effectively with all levels of staff, establishing and maintaining collaborative professional relationships. Strong time management skills (e.g., organization, prioritization, multitasking). Ability to work independently and as part of a multidisciplinary team. Proficiency with use of computers (desktop, laptop, tablet). Proficiency with use of mobile devices (smartphones, mobile apps). Available to work nights and weekends. The position will require daily use of a computer, telephone or cell phone, and access to a secure internet connection. This position may require moderate physical effort including lifting materials and equipment of less than 50 pounds and involves continuous viewing of a computer screen.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
Hiring Salary:  $3,700 - $4,013 per month

Advertised: Pacific Daylight Time
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California State University Channel Islands is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Should you require a reasonable accommodation in the application and/or interview process, please contact Human Resources Programs (805) 437-8490.

Contact Us

For assistance regarding the employment application or website, please contact:

Faculty Employment: Academic Personnel at (805) 437-8455 (8-5 M-F PST) or email.
Staff Employment: Human Resources (805) 437-8490 (8-5 M-F PST) or visit the HR Service Desk

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