Director of Advancement Database and Operations

Apply now Job no: 538947
Work type: Management (MPP)
Location: Channel Islands
Categories: MPP, Administrative, At-Will, Full Time, On-site (work in-person at business location)

University Development

Administrator II


Collaborates with internal and external stakeholders (e.g., Alumni Relations, Career, Communications, Development, Donor Relations, Events, Finance, Stewardship, Institutional Research, Academic Faculty and Staff, Consultants) to ensure effective and efficient support of all Advancement efforts. Acts as the primary manager of the Advancement CRM (Raiser’s Edge) to maximize the efficiency and effectiveness of all Advancement fundraising and prospect management by creating, improving, and implementing best practices, new policies, and processes. Coordinates, produces, and ensures that all reports requested by colleagues from Advancement, University, and Chancellor’s Office are accurate and submitted on time. Manages relationships with vendors, such as providers of database, online giving, and prospect research services.

Ensures the quality, accuracy, and security of all constituent records and documented activity found within the Raiser's Edge advancement database. Supervises and evaluates staff who process gifts and manage data. Additional responsibilities include report preparation, systems documentation, records maintenance, timeliness and efficiency of gift processing, reconciliation, transfer of funds to appropriate accounts, and the deposit and acknowledgment of gifts.

Supports ongoing work associated with prospect research and moves management to ensure all development assignments are accurate and aligned with the assigned criteria for each portfolio. Works closely with the Associate Vice President of Development to create and implement benchmarking metrics and regular evaluation of annual giving, leadership giving, and major gift programs. Ensures all gifts made to the CSUCI Foundation, including transactions passing through the Foundation to the campus such as philanthropic grants, are in accordance with Advancement, CSU, and CSU Channel Islands policies, as well as state and federal laws, IRS regulations, and CASE standards. Works with the Executive Director of Advancement Budget and Planning and Donors Relations and Stewardship Specialist to ensure that gift processing is effective and efficient and that gift agreement terms are being upheld.

Takes an active role in helping to embed the values of diversity, equity, and inclusion in all aspects of University work, in every division, and participates at least once annually in professional and/or leadership development opportunities that will contribute to campus efforts to advance racial and social justice in and through education at CSUCI and beyond. Performs other related duties as assigned.


Bachelor's degree and a minimum of five years relevant experience and/or training, or equivalent combination of education and experience on a year-to-year basis in nonprofit database or prospect research services and operations. Experience in a higher education environment and managing staff preferred.

Advanced computer skills with MS Office, an advancement database program (preferably Raiser's Edge) and work at the strategic systems level. Ability to work with a variety of peers and supervisors as a team leader, as well as independently. Ability to train, inspire, and motivate subordinates. Excellent attention to detail, ability to meet deadlines, and ability to manage multiple complex tasks and/or projects simultaneously while addressing the office's needs. Ability to maintain composure under pressure. Highly organized, self-starter with good interpersonal, problem-solving, and analytical skills. Ability to anticipate needs, see opportunities, and use good judgment in dealing with confidential information. Ability to analyze and review operational procedures, identify problem areas, and optimize performance through procedural changes. Excellent written, oral, and interpersonal communication skills. Proficiency in communicating effectively, including the ability to write and speak clearly. Knowledge of fundraising principles and practices. Knowledge of database administration and prospect research. Knowledge of basic accounting, IRS, and CASE regulations for receiving gifts. Ability to support and understand the moves management process: identification, qualification, cultivation, solicitation, and stewardship. High energy level, self-motivated, and self-directed to design and complete complex projects. Must also have the skills and desire to multi-task and meet deadlines; be a team player, work collaboratively; and understand the principles and techniques relevant to donor engagement and all elements of development. Demonstration of integrity, positive attitude, diplomacy, tact, courtesy, and a sense of humor. Possession of a valid California driver’s license. Must be available to work occasional evenings or weekends with advance notice where possible.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Hiring Range:  $7,917 - $8,750 per month

Advertised: Pacific Daylight Time
Applications close: Pacific Daylight Time

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California State University Channel Islands is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Should you require a reasonable accommodation in the application and/or interview process, please contact Human Resources Programs (805) 437-8490.

Contact Us

For assistance regarding the employment application or website, please contact:

Faculty Employment: Academic Personnel at (805) 437-8455 (8-5 M-F PST) or email.
Staff Employment: Human Resources (805) 437-8490 (8-5 M-F PST) or visit the HR Service Desk

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